If an item cannot be added, it may be out of stock or temporarily held in another customer's cart. Please check back shortly or explore similar styles.

• Pakistan: Cash on Delivery (COD) Lahore & Karachi only; Online payments via bank transfer or debit/credit card.
• USA, UK & UAE: Google Pay, Apple Pay, and Debit/Credit Cards.

Please contact our customer care team with a screenshot of the error and we will assist you promptly.

• Pakistan: 3–5 working days
• USA, UK & UAE: 7–10 working days (timelines may vary by location and season)

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp, which you can use to monitor your delivery in real time.

• We do not offer colour customisations.
• We do accommodate dress length and measurement adjustments.
• Please add your required measurements in the Customisation tab before placing your order.

• Contact our customer care team within 48 hours of receiving your order.
• Provide clear photographs of the issue for a swift resolution.
• Claims raised after 48 hours cannot be processed.

We do not offer refunds. Exchanges may be possible under specific conditions please refer to our full Returns & Exchanges Policy for details.

Yes, we ship to the USA, UK, UAE, and Pakistan. Separate checkout options are available for domestic and international customers.